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steve gale of the fuel card people
Associates Account Manager
Steve Gale of the Fuelcard People Steve has been with The Fuelcard People since its creation in 2008. He was handpicked to join the new organisation after gaining four years' experience elsewhere in the industry.

He did not hesitate when invited to join: "It was obvious that The Fuelcard People was an organisation focused on putting the customer first. The attitude can be seen in the fact that every customer has their own dedicated account manager, so they always talk to the same person. Anywhere else, customers are expected to tolerate random call centre operators, which underlines the difference between The Fuelcard People and everyone else."

Steve has a comprehensive understanding of the wide range of fuel cards offered, so that he can always offer informed, impartial advice on which would best meet the needs of any individual customer. In managing the growing number of partnerships with associations, franchises and buying groups, Steve finds this breadth of options essential.

"Two or more members of a group will obviously have some common characteristics," he says. "They are all driving instructors, florists, heating contractors or whatever and they all gain the benefits of their particular group's partnership with us. Beyond that, they are all different and have differing needs. Each is treated as an individual customer and found the best fuel card for their specific circumstances. It would not be unusual for four or five members of an association each to have a different fuel card."

Whether you are a member of a group that already has a partnership with The Fuelcard People, or you would like to find out more about the benefits of your group becoming a partner, Steve is the person to contact.

Call Steve Gale on 0844 879 9856 or email him at sgale@thefuelcardpeople.co.uk

Associates


e-Services

With your Fuel Card account you can apply for access to our
online management system free of charge. This allows users to do the following:


  • Access account online 24/7
  • Stop cards
  • Order new cards
  • View transactional data
  • Receive invoices and statements via e-mail