Profile

Some associations I already work with...

Steve Gale of The Fuel card People

Team Leader - Associations & Large Fleet Operators

Steve has been with The Fuelcard People since its creation in 2008. He was handpicked to join the new organisation after gaining four years' experience elsewhere in the industry.

He did not hesitate when invited to join: "It was obvious that The Fuelcard People was an organisation focused on putting the customer first. The attitude can be seen in the fact that every customer has their own dedicated account manager, so they always talk to the same person. Anywhere else, customers are expected to tolerate random call centre operators, which underlines the difference between The Fuelcard People and everyone else."

Steve has a comprehensive understanding of the wide range of fuel cards including BP, Shell, Texaco, Diesel Direct, UK Fuels, Total, Gulf, Pace, Emo or Esso, so that he can always offer informed, impartial advice on which would best meet the needs of any individual customer. In managing the growing number of partnerships with trade associations, franchises and buying groups, Steve finds this breadth of options essential.

"Two or more members of a trade associations, franchises and buying groups will obviously have some common characteristics," he says. "They are all driving instructors, florists, heating contractors or whatever, and they all gain the benefits of their particular group's partnership with us. Beyond that, they are all different and have differing needs. Each is treated as an individual customer and found the best fuel card for their specific circumstances. It would not be unusual for four or five members of an association to each have a different fuel card."

Whether you are a member of a trade associations, franchises and buying groups that already has a partnership with The Fuelcard People, or you would like to find out more about the benefits of your group becoming a partner, Steve is the person to contact.

Steve also uses his extensive knowledge of fleet management to head up our team that specialises in helping fleet managers with a mixed fleet of vehicle types find the best solution for them and their business. He has also worked with a number of leasing companies to provide them with a package of 'own label' fuelcards that they can offer to their own customer base.

contact steve