- Understand your starting point
(baseline). Collect information on
every incident to understand where
the areas of high incidents occur.
- The information you need to collect is:
> Date of incident
> Type of incident
> Cost of incident
> Vehicle registration
> Driver name
- Prioritise those areas of high risk or
high incident levels for improvement.
- Assess the root causes of incidents
and find the best solution.
- Implement simple changes to help
improve your performance (see below
for some suggestions).
- Continue to monitor and review your
safety record to find out how you
have done.
Options for improving safety can
include
- Ensure drivers know the speed limits
for the class of van they are driving.
- Set out clear policies that cover
alcohol, drugs, speeding and fatigue.
- Ensure drivers take a 15 minute break
every two hours.
- Vehicle selection and specification.
Ensure you choose the right van
for the job. A dedicated guide 'Van
Specification: A guide for the smaller
business' is available from the Van
Best Practice website, which will help
you do this.
- Vehicle maintenance. Regular
servicing and maintenance ensures
that the vehicle remains safe and
efficient.
- Daily vehicle checks help to identify
any problems early on.
- Vehicle security, such as additional
locks and security systems.
- Where possible, avoid those times of
day that can lead to higher risk.
- Review delivery and collection
schedules to avoid unrealistic
deadlines that can lead to increased
safety risk.
- Understand why unscheduled
deliveries/collections are occurring.
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