Potholes have been a humongous menace for motorists for decades.
Even the Beatles weren’t immune to feeling vexed by these ride-wrecking road crevices, referencing ‘ten thousand holes in Blackburn, Lancashire’ in their iconic track ‘A Day In The Life’, which serves as the climax of arguably their finest album.
However, most motorists aren’t too bothered by the current state of Britain’s roads, new research suggests.
A new survey by independent watchdog Transport Focus has found that 82 per cent of road users were satisfied with their last journey using a motorway or major ‘A’ road.
Journey time satisfaction also rated at 82 per cent, with road surface quality not far behind at 79 per cent.
Brits are more likely to be upset by roadwork management, which recorded a satisfaction rate of 65 per cent, dropping to 51 per cent in South East England.
Overall satisfaction peaked in the South West and North East of England. These drivers were also the most satisfied in terms of journey time and roadwork management.
It seems like Britain’s smoothest roads are in the North East and M25 region, while drivers are most likely to feel safe in the East and North East.
An accurate picture
Anthony Smith, chief executive of Transport Focus, said the survey – which includes the views of more than 8,000 road users – has painted an accurate picture of driver satisfaction on Britain’s motorways and major ‘A’ roads.
“This new survey makes it possible for those who manage specific roads to find out what users think on a range of key issues and identify where they need to prioritise improvements,” he explained.
Mr Smith added that the survey’s results will be displayed on a new digital platform, providing a wealth of data about customer satisfaction for all kinds of people, from fleet managers to leisure drivers.
Heather Stark, brand manager at The Fuelcard People, adds: “There are many frustrations linked to driving in the UK today and this research outlines exactly where motorists are most satisfied.”