Japanese manufacturers make up the majority of popular new car makers, the latest Driver Power 2019 brand results have revealed.
According to the survey, Japanese companies make up six of the nation’s top ten brands in terms of customer satisfaction among UK new car buyers.
Another great year for Lexus
Lexus claimed top spot in this year’s list, receiving the title for a third year in a row and scoring an impressive 92.06 per cent for customer satisfaction. In second place was Italian marque Alfa Romeo, while South Korea’s Kia came third.
Steve Fowler, editor-in-chief of Auto Express, said: “It’s fantastic to see Lexus top the Driver Power brand rankings for the third year in a row.
“The company has a proven track record of building luxurious, desirable and comfortable cars, and the stellar reliability rankings Lexus continually generates will be the envy of many car makers, too.”
Meanwhile, Mazda (4th), Subaru (6th), Honda (7th), Suzuki (8th) and Toyota (10th) all claimed their own places in the top ten rankings – highlighting the considerable strength in depth of the Japanese automotive sector at present.
The lone British entrant in this year’s top ten list was Jaguar, in ninth place.
Heather Stark, brand manager at The Fuelcard People, comments: “UK buyers continue to be impressed by Japanese build quality and design; with six representatives in the UK’s top ten, it speaks highly of the levels of customer satisfaction these companies continue to provide.”