Waste Management and Industrial Cleaning often require specialists. For countless satisfied customers throughout the UK, the specialists are Haz Environmental. From its base in West Bromwich, Haz Environmental delivers services that range from familiar paper and cardboard recycling to the specialist handling of hazardous waste.

Finance manager, Janet Turpin, knows why Haz Environmental is first choice for so many customers. “Whatever the particular task, there is no room for compromise. The attention to detail that is essential for the safe, efficient handling of hazardous substances is just as relevant to tank cleaning, site clearance or any of our other services. Having the experience and expertise to ensure a quality service also enables us to keep down costs.”

Cost control is an obvious concern for a finance specialist in a competitive industry. With a fleet of trucks, vans and cars travelling the country every day, diesel is always going to be a major expenditure. Haz Environmental keeps down its refuelling costs by issuing its drivers with Texaco fuel cards, supplied by The Fuelcard People.

“We always know where we stand with The Fuelcard People,” says Janet Turpin. “They notify us every Friday of our fixed price for the coming week. Whether a driver pumps hundreds of litres into an HGV on the motorway, refuels a van in a city centre, or tops up a car in the middle of the countryside, the price is the same. We take nothing for granted, but I have found the prices to be very competitive. I can access our account online whenever I want and I always know that I will not be seeing the transaction charges that other suppliers now impose.”

In keeping with Haz Environmental’s own approach to service quality, Janet Turpin also appreciates The Fuelcard People’s personal touch. “I have always been happy with the service and, if I have had any queries, I simply called our dedicated account manager. Louise has always been at the end of the phone to resolve quickly and efficiently. When everybody else expects customers to tolerate impersonal call centres, that degree of personal service says a lot about a supplier.”

Would your company benefit from a dedicated fuel card account manager and market leading online fleet management?

Louise Carr of The Fuelcard People is just one of our team of fuel card account managers – no call centre, every customer has their dedicated manager. As a customer of The Fuelcard People you will have access to our market leading eServices account management system.

The Shell fuel card is just one of the widest range of products available from any UK supplier, that comes with dedicated account management and eServices, 24/7 fuel card account management.