by Steve Clarke, General Manager of The Fuelcard People.
Refuelling at the best price is vital, but you still lose money if poor service wastes your time. If you have to talk to random call centre operators, they don’t know you or your business: how helpful can they be? In fuel cards, personal service saves explanations, saves time, prevents mistakes.
If your fuel card supplier does not allow you a dedicated account manager, you have problems. Ask for somebody by name and you know that you’re calling the same person who always helps you, who knows your business. Anything else means dealing with strangers, every time. There is a better way.
With a fuel card from The Fuelcard People, you always know exactly who to call – and you know who takes their place during holidays. Either way, your queries are handled by somebody who doesn’t have to start by asking basic questions. Your call is shorter, there is less chance of misunderstandings and you get better answers, faster.
That’s on top of making big cost savings: up to 4p per litre on national average pump prices, up to 10p per litre on motorways. You can refuel now and pay later, with up to two weeks of interest-free credit. Full 24/7 online account information means always knowing where you stand. Altogether, you benefit from lower fuel prices, reduced administration, improved cashflow and better management.
Save time, and save money.
Steve Clarke is the General Manager of The Fuelcard People. To find out more about The Fuelcard People, please visit our wesbite, https://www.thefuelcardpeople.co.uk, email info@thefuelcardpeople.co.uk or call us on 0844 870 9856.