It all starts so well. You find a fuel card, glance at the first invoice to check that you really are paying less per litre, then forget about it. As your fuel bills creep up, you write it off to inflation. Then, you check again and find the overlooked ‘network fees,’ transaction charges,’ or other hidden extras. Every time the nozzle goes in, the clock is starting at £2, not zero. So, you reach for the telephone.

“Thank you for calling. If you want to complain about unexpected charges, press ‘1,’ if you want to complain about having to deal with a machine, press…”

Suddenly, you realise that you are not quite as important as the supplier made you feel when they were trying to win your business. This is no longer just about hidden extra charges. They clearly believe that you deserve to wait in a call centre queue, before talking to a random stranger who knows nothing about you, your company or your industry. This is when you start to wonder why you picked them.

It does not have to be like that. With a fuel card from The Fuelcard People, you can benefit from personal service as well as significant savings on diesel & petrol.

The Fuelcard People do not have transaction charges, or any other additional fees, and every customer, large or small, is allocated a named account manager. If you want to talk, you can call your account manager on their direct line, and speak to the person who is there to help and knows you and your business.

You can use The Fuelcard People’ fuel cards at many thousands of filling stations nationwide, including motorway services and supermarket forecourts. Not only can they offer you extensive coverage, but they also provide discounts on every major fuel brand?

You should expect to be treated as though you matter. It is all about openness, honesty and personal service. The Fuelcard People believe that it is not just the best way to treat customers, but the only way. They understand that your primary aim is to reduce your fuel costs, but they go farther. The Fuelcard People treat you in the way that they would like to be treated.